Fundamentals of
Telecommunications
2-Day Session

Whether you are a seasoned professional, or a relatively new employee, you know that things are continually changing in the industry. Because of the escalating competition in the Telephony business market, not tracking a few of the major event will put you at a disadvantage. New technologies in voice and data transmission and end user applications are continually introducing new challenges to meet the demand for products and services. This two-day course is designed to give you the tools and skills necessary to stay competitive in the industry to "walk the walk" and "talk the talk." We'll see the way information is created and used on the communications networks.

Chapter 1 - Voice Communications
Call Processing in the North American Switching Hierarchy
What actually happens when a call is requested and processed through the
network?
Why it is so important to the public carriers to complete the call in the first attempt
What the carriers are trying to accomplish in their delivery mechanisms

Chapter 2 - Trunks and Lines Compared
Trunks and trunk types in the Central Office
Lines and Line Cards used at the Switch to service the end user
Off Premises Extensions (OPX)
Wide Area Telecommunications Services (WATS) and Reverse WATS
(800/887/888)
Foreign Exchange Services (FX)
Tandem Tie Lines

Chapter 3 - Analog and Digital Services Compared
The Analog Signal Generation
Carrying the Signal Along the Local Loop
Impairments Defined, Overcoming the Impairments
Creating the Digital Signal
Carrying the Digital Signal Along the Local Loop

Chapter 4 - Data Communications
How data communications works
Modem communications
Modulation techniques
Speeds and throughputs

Chapter 5 - LANs
What is a LAN
How LANs Work
Ethernet and Fast Ethernet
Data throughput and operation

Chapter 6 - The T Carrier Network
Introduction to the T Carrier and T1 Concepts
The North American Digital Hierarchy
Framing and Formatting the Information Superframe (SF) and Extended
Superframe Formats
Using T1 for Voice Communications
Ordering a T1

Chapter 7 - Internet
What is the Internet?
How the Internet is used
DNS Services
Logging on and sending data
The WWW

Chapter 8 - xDSL technologies
Understanding what xDSL is all about
Types of DSL services (ADSL, RADSL, HDSL, SDSL, VDSL)
Modulation Techniques
Speeds and throughput
VoDSL

Chapter 9 - Synchronous Optical Networks (SONET)
SONET Architectures
Speeds and Capacities
Framing and Formatting
Multiplexing Techniques
Synchronous Digital Hierarchy (SDH) Compared to SONET

Chapter 10 - Integrated Services Digital Networks (ISDN)
Architecture of Narrowband ISDN
The Basic Rate Interface (BRI) and What It Delivers
The Primary Rate Interface (PRI) and What It Delivers
Interfaces Used to Provision ISDN
Evolution of ISDN to a Broadband ISDN (B-ISDN)

Chapter 11 - Signaling Systems
Signaling System 6 and 7 (SS6 and SS7) Evolution
Sending the Signals Across the Network
Architectural Components of SS7 Networks
The Signal Transfer Points (STP) Function
The Switching Service Points (SSP)
Signal Control Points (SCP)

Chapter 12 - Computer to Telephony Integration (CTI)
Voice Processing, voice messaging
Concepts of CTI
Functional Role of Integration with Telephony Components
Automated Attendant and ACDs

Chapter 13 - Wireless Communications
Cellular Communications Evolution
Analog Cellular
Personal Communications Services (PCS) Evolving Markets
Comparisons of Techniques (Time Division Multiple Access vs. Code Division
Multiple Access)
Satellite Systems

Chapter 14 - CATV Technologies
Cable TV Systems
Use of CATV to Access the Internet
Speeds and throughput
Possible problems

© 2001 - TCIC

Call us at 1-800-322-2202 for more information about our instructor-led training.